Information Technology Specialist / In-house I.T. Support
3.
3 Farmington, NY Farmington, NY Full-time Full-time $60,000 - $80,000 a year $60,000 - $80,000 a year We're looking for a Technology Specialist to join our passionate and creative team in Farmington, NY.
This is a multifaceted technology support role that oversees the day-to-day maintenance, implementation, updates, and cyber security needs companywide for both our east and west coast offices and mills.
This position is on-site full-time with some remote work flexibility.
The Technology Specialist works closely with department heads and other staff members to solve technology related issues, keep equipment in good working order, manage and develop new systems and procedures for technology maintenance and improvements, and presents strategic and other recommended technology improvements to the overall leadership team.
We have offices on both coasts; visits to our Oregon offices will occasionally be required.
Required
Experience:
3-8 years proven comprehensive I.
T.
Support/ Management experience in-house.
Working in-depth knowledge of relevant operating systems, hardware, software, programming, cyber security, and networks including Windows, Mac, and mobile.
Excellent problem-solving and critical thinking skills.
Keen attention to detail.
Good organization, time management, and prioritization of tasks.
Efficient troubleshooting abilities.
Effective communication skills, including speaking, writing, and active listening.
Strong service and interpersonal skills.
Exceptional ability to provide technical support and resolve queries efficiently.
Ability to determine I.
T.
needs and train end-users.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security/ cyber security.
Ability to keep up with technical innovation and trends in I.
T.
support, including A.
I.
Preferred
Experience:
In-house I.
T.
support in a construction or manufacturing setting.
Experience with company-wide systems improvements from the ground up.
Required Education:
Associates degree in related field or higher.
About us:
This position is full-year, full-time plus with flexible schedule, great benefits including 70% company-paid medical, paid holidays and PTO, a matching 401k plan, dental, and vision.
We are a 100% Employee-Owned (ESOP) company and when appropriate, we enjoy company-wide profit-sharing.
We actively seek to build an inclusive and diverse workplace where people from all walks of life are welcomed are an equal opportunity employer.
New Energy Works & Pioneer Millworks operates on the triple bottom line philosophy putting equal emphasis on people, planet, and profit.
We've been designing and crafting custom homes and fine woodworking across the nation for 30
years with our 140
craftspeople, carpenters, designers, dreamers, and community members.
If you think you're a good fit, please apply today.
Send us your resume and detailed cover letter outlining why you would like to join our team.
We look forward to learning more about you.
For Pay Transparence:
Compensation Description (annually or hourly) The base salary range for this position is $60K-80K Yearly.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work.
Technology Specialist - In-House I.
T.
Support Job Description New Energy Works & Pioneer Millworks Updated 12/1/23 Reports To:
General Manager/ Admin Overview - The I.
T.
Technology Specialist is a multifaceted technology support/management role that oversees the day-to-day technology maintenance, implementation, updates, and cyber security needs companywide for both New Energy Works and Pioneer Millworks staff on both the east and west coast (some travel is required).
This position works closely with department heads and other staff members to solve technology related issues, keep equipment in good working order, manage and develop new systems and procedures for technology maintenance and improvements, and presents strategic and other recommended technology improvements to the overall leadership team.
Core Competencies:
3-8 years proven comprehensive I.
T.
Support/ Management experience in-house, preferable in a manufacturing or construction setting.
Working in-depth knowledge of relevant operating systems, hardware, software, programming, cyber security, and networks including Windows, Mac, and mobile.
Excellent problem-solving and critical thinking skills.
Keen attention to detail.
Good organization, time management, and prioritization of tasks.
Efficient troubleshooting abilities.
Effective communication skills, including speaking, writing, and active listening.
Strong service and interpersonal skills.
Exceptional ability to provide technical support and resolve queries efficiently.
Ability to determine I.
T.
needs and train end-users.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security/ cyber security.
Ability to keep up with technical innovation and trends in I.
T.
support, including A.
I.
Core
Responsibilities:
Review diagnostics and assess the functionality and efficiency of systems.
Implement security measures and keep current on relevant best practices.
Monitor security certificates and company compliance of requirements.
Offer technical support to company staff and troubleshoot computer/server problems.
Install and update company software and hardware as needed.
Anticipate and report the cost of replacing or updating hardware/software and server systems etc.
Maintaining the technological infrastructure on both coasts.
Troubleshooting and fixing issues with hardware/software systems across multiple locations where some overnight travel is required.
Ensuring that systems are up-to-date and secure.
Providing technical support to other employees.
Creating, presenting, and implementing I.
T.
policies and procedures.
Conducting trainings on new technology and software.
Installing and configuring hardware and software systems.
Managing user accounts and access to systems.
Performing data backups and disaster recovery procedures.
Conducting regular security audits and ensuring that systems are up to date with security patches as needed.
Build and manage third party software and hardware vendors/ relationships.
Identify and implement workshop process improvements through technology integration.
Identify and implement multi-location process improvements through technology integration.
Other duties and responsibilities as assigned.
Equipment:
Physical Computers and mobile devices including Mac and Windows.
Company server(s).
Security Cameras and alarms.
Equipment tracking (vehicles etc.
).
Wi-Fi.
Zoom phone system.
Others TBD.
Safety & Compliance:
Comply with all company polices and codes of conduct.
Job Type:
Full-time Pay:
$60,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Experience level:
3 years Schedule:
8 hour shift Work Location:
In person The base salary range for this position is $60K-80K Yearly.
Updated 12/1/23.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Farmington, NY Farmington, NY Full-time Full-time $60,000 - $80,000 a year $60,000 - $80,000 a year We're looking for a Technology Specialist to join our passionate and creative team in Farmington, NY.
This is a multifaceted technology support role that oversees the day-to-day maintenance, implementation, updates, and cyber security needs companywide for both our east and west coast offices and mills.
This position is on-site full-time with some remote work flexibility.
The Technology Specialist works closely with department heads and other staff members to solve technology related issues, keep equipment in good working order, manage and develop new systems and procedures for technology maintenance and improvements, and presents strategic and other recommended technology improvements to the overall leadership team.
We have offices on both coasts; visits to our Oregon offices will occasionally be required.
Required
Experience:
3-8 years proven comprehensive I.
T.
Support/ Management experience in-house.
Working in-depth knowledge of relevant operating systems, hardware, software, programming, cyber security, and networks including Windows, Mac, and mobile.
Excellent problem-solving and critical thinking skills.
Keen attention to detail.
Good organization, time management, and prioritization of tasks.
Efficient troubleshooting abilities.
Effective communication skills, including speaking, writing, and active listening.
Strong service and interpersonal skills.
Exceptional ability to provide technical support and resolve queries efficiently.
Ability to determine I.
T.
needs and train end-users.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security/ cyber security.
Ability to keep up with technical innovation and trends in I.
T.
support, including A.
I.
Preferred
Experience:
In-house I.
T.
support in a construction or manufacturing setting.
Experience with company-wide systems improvements from the ground up.
Required Education:
Associates degree in related field or higher.
About us:
This position is full-year, full-time plus with flexible schedule, great benefits including 70% company-paid medical, paid holidays and PTO, a matching 401k plan, dental, and vision.
We are a 100% Employee-Owned (ESOP) company and when appropriate, we enjoy company-wide profit-sharing.
We actively seek to build an inclusive and diverse workplace where people from all walks of life are welcomed are an equal opportunity employer.
New Energy Works & Pioneer Millworks operates on the triple bottom line philosophy putting equal emphasis on people, planet, and profit.
We've been designing and crafting custom homes and fine woodworking across the nation for 30
years with our 140
craftspeople, carpenters, designers, dreamers, and community members.
If you think you're a good fit, please apply today.
Send us your resume and detailed cover letter outlining why you would like to join our team.
We look forward to learning more about you.
For Pay Transparence:
Compensation Description (annually or hourly) The base salary range for this position is $60K-80K Yearly.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work.
Technology Specialist - In-House I.
T.
Support Job Description New Energy Works & Pioneer Millworks Updated 12/1/23 Reports To:
General Manager/ Admin Overview - The I.
T.
Technology Specialist is a multifaceted technology support/management role that oversees the day-to-day technology maintenance, implementation, updates, and cyber security needs companywide for both New Energy Works and Pioneer Millworks staff on both the east and west coast (some travel is required).
This position works closely with department heads and other staff members to solve technology related issues, keep equipment in good working order, manage and develop new systems and procedures for technology maintenance and improvements, and presents strategic and other recommended technology improvements to the overall leadership team.
Core Competencies:
3-8 years proven comprehensive I.
T.
Support/ Management experience in-house, preferable in a manufacturing or construction setting.
Working in-depth knowledge of relevant operating systems, hardware, software, programming, cyber security, and networks including Windows, Mac, and mobile.
Excellent problem-solving and critical thinking skills.
Keen attention to detail.
Good organization, time management, and prioritization of tasks.
Efficient troubleshooting abilities.
Effective communication skills, including speaking, writing, and active listening.
Strong service and interpersonal skills.
Exceptional ability to provide technical support and resolve queries efficiently.
Ability to determine I.
T.
needs and train end-users.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security/ cyber security.
Ability to keep up with technical innovation and trends in I.
T.
support, including A.
I.
Core
Responsibilities:
Review diagnostics and assess the functionality and efficiency of systems.
Implement security measures and keep current on relevant best practices.
Monitor security certificates and company compliance of requirements.
Offer technical support to company staff and troubleshoot computer/server problems.
Install and update company software and hardware as needed.
Anticipate and report the cost of replacing or updating hardware/software and server systems etc.
Maintaining the technological infrastructure on both coasts.
Troubleshooting and fixing issues with hardware/software systems across multiple locations where some overnight travel is required.
Ensuring that systems are up-to-date and secure.
Providing technical support to other employees.
Creating, presenting, and implementing I.
T.
policies and procedures.
Conducting trainings on new technology and software.
Installing and configuring hardware and software systems.
Managing user accounts and access to systems.
Performing data backups and disaster recovery procedures.
Conducting regular security audits and ensuring that systems are up to date with security patches as needed.
Build and manage third party software and hardware vendors/ relationships.
Identify and implement workshop process improvements through technology integration.
Identify and implement multi-location process improvements through technology integration.
Other duties and responsibilities as assigned.
Equipment:
Physical Computers and mobile devices including Mac and Windows.
Company server(s).
Security Cameras and alarms.
Equipment tracking (vehicles etc.
).
Wi-Fi.
Zoom phone system.
Others TBD.
Safety & Compliance:
Comply with all company polices and codes of conduct.
Job Type:
Full-time Pay:
$60,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Experience level:
3 years Schedule:
8 hour shift Work Location:
In person The base salary range for this position is $60K-80K Yearly.
Updated 12/1/23.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
